911 caller: oh my god I keep hearing screaming and yelling at my neighbors house next door and it sounds like they are fighting

911 dispatcher: ok but did you witness it first hand or is it just hearsay?

Caller: what do you mean? I hear screaming and yelling, it is my understanding that they are fighting. I’m not going to walk over there and get right in the middle of it

Dispatch: sorry, second hand information isn’t credible enough for us to send out an officer, let us know when you have first hand information

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